1 The Bra Spa FAQ
1.1 What is the best way to measure myself?
We would prefer you come in to measure you and walk you through what we look for in a great bra fitting. However, if you cannot come in, please visit www.abrathatfits.org/calculator.php. You can call us for ideas about which bras would fit you best in your size! 520-770-7870
1.2 Do I need an appointment, or may I walk in?
Since the Corona Virus, we have put protocols in place to keep everyone safe. Firstly, appointments only. You may make the appointment online or call us and we will let you know if you may walk in.
1.3 What if I just want to find out my size?
Our $20 fitting fee includes sizing and educating you on how a bra should fit to be comfortable. Our fitter have gone through extensive training to fit you properly.
1.4 What is the average cost of your bras?
The average price range for a new bra is from $48 to $75. We love to have sales AND we always have a sale rack and a clearance rack! We want to find something for you that is comfortable and affordable.
1.5 What sizes do you carry?
In the store, we have sizes 28B through 46O. We have over 2000 bras in the store! If we don't have your size in the store, we will Special Order it for you.
1.6 Do you sell anything else besides bras?
YES WE DO! We have swimwear, shapewear, panties and some sexy lingerie. We don't forget out guys either! We carry SAXX brand underwear for men. We have many catalogues to show you if you don't see something in our store.
1.7 Do I really need a specialty bra store to find a bra?
We believe so! We want you to understand how a bra should fit and what to look for in a good fit. We want our customers to leave a good fitting bra and what to look for to get the best for their money.
1.8 I don't like wearing bras, but sometimes I have to...do you have something for me?
Absolutely! Once we fit you, we ask for your specific needs in a bra. Full coverage, plunge, sexy, lift or minimizing. Plus more!
1.9 Do I have to get a fitting?
No! You are most welcome to come into our beautiful store and try on anything you want.
1.10 If I know my size, can I place a Special Order?
If you are a current customer, yes you may. We will place a special order for you if you are new, but the sale is final without a fitting.
1.11 Is there a fee for a bra fitting?
Effective March 1, 2018, we charge a $20 fitting fee. This fee is waived with the purchase of a bra.
1.12 What's your return policy?
The Bra Spa will accept returns and exchanges of bras within 15 days of purchase. All returns will be given in store credit.
All bras must be unworn and unwashed with tags remaining.
All panties, swimwear, and sale merchandise are final sale.
Gift Cards are non-refundable.
1.13 Do I need to bring anything to appointment?
Please allow yourself about 20-30 minutes to be properly fitted. Fitters are available until 4:00 pm during normal shopping hours. Please show up freshly showered and in your best fitting bra so that we can make your visit as pleasant as possible. We recommend that pants/bottoms be worn, as we will ask you to take off your shirt to see your bra. However, if you want to stand in just your panties, that’s fine too! Be prepared to be educated. We want you to know what to look for in a proper fitting bra and know where to find one, even if it’s not from us. If you are looking for items for a specific outfit, don’t hesitate to bring the outfit with you!
1.14 Do you take special orders?
We would be happy to order the size, color and style of any item for you. We require pre-payment for special orders. The average turn around time for an order is approximately 3 weeks, however shipping times vary by vendor. Please contact us directly to place a special order. We also like to advise you as to how the bra should fit! 520-770-7870
1.15 What payment methods do you accept?
We accept all major credit and debit cards.